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Limited Warranty for Wood Doors

De-ziner Doors Manufacturing Ltd. warrants all doors sold, for 1 year from the date of shipment, to be of good material, workmanship and free from defects that would render those unfit for ordinary recommended purposed.

For this warranty to remain in effect, doors must strictly follow the attached Handling Storage, installation, and finish and maintenance instructions.

Doors must be returned to De-ziner Doors manufacturing Ltd., for examination. If decided by our representative that the required procedures were not followed, it will void the warranty.

Should a warranted door be found by De-ziner Doors Manufacturing Ltd. to be defective, at its option De-ziner Doors Manufacturing Ltd. will, either, (1) repair door without charge, or (2) replace door without charge, as originally supplied or (3) refund the amount received for the door.

All items returned must be packaged in order to insure avoidance of any further unnecessary damage to the product.
The following shall not be considered defects in material or workmanship and are not covered by this limited warranty:

1. Defects caused by non-aligned frame or jamb in which the door is hung, not allowing the door to swing freely, or doors improperly hung are not covered by this warranty.

2. Tongue and groove panel shrinkage is not considered defect. Panels are designed to float and will expand or contract in response to environmental conditions (temperature and humidity).

3. Small surface checks and imperfections as well as shrinking or swelling of wood surface and appear over time due to the nature of wood when subjected to extreme variations in moisture and heat. This is part of the natural aging of wood and not considered a manufacturing defect.

4. Damage caused by others, including but not limited to damage caused by misuse, abuse, extreme low or high humidity, mishandling, fire, flood, earthquake, storm or any other acts of nature.

5. Failure to properly maintain the finish on all six sides of the door, including lock holes and hinges holes.

6. Doors exposed to high humidity environments (rain) or exposed to direct sunlight.

7. Attempts other than De-ziner doors to repair the door.

8. Any condition arising from the neglect or failure to properly maintain the door.

9. Warranty against warp does not apply to door that are (1) 1 ¾ or thicker and wider than 42” or higher than 96” (2) improperly hung doors.

Handling Storage, installation, finish and maintenance instructions.

General Care

Most problems with the doors are due to improper handling, installation and/or finishing. Care should be taken during site storage and installation of the doors. Wood does not change size or shape unless its moisture content changes due to the humidity and heat conditions of the environment.
Extreme moisture or dryness will cause panel and stile/rail expansion and/or contraction, joint separation, checking or cracking, bowing/warping.

Handling and storage

1. Store doors flat on a level surface in a dry, well-ventilated building. Cover to keep clean but allow air circulation. Avoid exposure to direct sunlight
Do not store them standing on one end and leaning against a wall.
2. Doors should not be exposed to excessive heat, dryness, humidity or direct sunlight.

3. Do not allow doors to come in contact with water.

4. Doors should always be handled with clean hands.

5. Doors should be lifted and carried when being moved, not dragged across one another or across other surfaces.

6. Wood doors should not be installed where there is insufficient overhang or where there is excessive exposure to the direct rain and/or sunlight


1. All unfinished doors must be finished on all six sides, including the lock holes within two days (48 hours) of delivery or the limited warranty becomes void.

2. Before finishing, door surfaces must be clean and dry. Remove handling marks or effects of exposure to moisture by sanding the door thoroughly, with the grain, start with 120 grit and working up to 180 grit. Always sand in the direction of the grain.

3. After sanding, clean entire door with a cloth removing dust or foreign debris.

4. Applying a wood conditioner to the product prior to staining will help reduce the colour variations and it will allow even stain application.

5. Choose a stain with Ultra violet inhibitors to minimize changes to colour from exposure to sunlight.

6. Apply sealer/primer or first coat of required finish immediately after filling, cutting for closures, weather-strip and/or threshold and before hanging the door.

7. The entire door including the top and bottom edges must receive three to five coats of paint/varnish or polyurethane to prevent undue absorption of moisture.

8. No lacquer or water based sealers are acceptable on exterior doors and will void warranty.

9. Avoid using very dark stains or paint on the door surfaces exposed to direct sunlight, as it will induce warpage and/or excessive deterioration of you door, not covered by limited warranty. Sunburn in Douglas fir wood door will result in pitch bleeding out onto surface, which will not be considered defect.

10. If the door is exposed to rain and/or wind, a fine bead of clear or paintable caulking must be used between glass and wood moulding on the exterior surface to eliminate water infiltration and seal failure.


Exterior door finishes may deteriorate quickly. To insure exterior door is protected, inspect the finishes regularly and refinish as often as needed.

This warranty sets forth De-ziner Doors Manufacturing Ltd., maximum liability for its doors. No distributor, dealer or De-ziner Doors representative has the ability to change or modify this limited warranty. Any implied warranty shall be limited in duration to the period of this warranty.

De-ziner Doors Manufacturing Ltd. shall not be liable for any indirect, consequential or incidental damages or for any amount in excess of the purchase price of the item involved, heather the claim is for breach of warranty or negligence.